Обязанности

Welcome guests on arrival
Check guests in and out using PMS Opera and Mobile Guest Service, issue room keys using VISION program, provide guests full hotel services information
Be positive, stress-resistant and super multi-tasking to assist and fulfill almost all guest’s requests, informing about local attractions and current events, provide additional services
Handle incoming calls, take Room Service orders, manage external and internal business correspondence, make room reservations (out of Reservation department working hours), etc.
Deal with guest requests, comments or complaints, to be proactive in resolving of guest problems
Communicate with other hotel departments when needed in order to comply guests requests
Prepare bills and deal with payments, creating outstanding impression upon guests departure.

Требования

Fluent written and spoken English
A passion to work with people
Be a stress-resistant and multi-tasking
Be a good team-player and learn fast.

Условия

Official employment
Good career prospects
Free meals
Uniform provision
Gaining unique communication skills with people and conducting business correspondence.

Сведения

• График работы: Полный рабочий день
• Образование: Среднее
• Опыт работы: От 1 года

Источник: joblab.by